Wawa

Reviews about Wawa

• Dennis DiLullo

  Sep, 07 2018
  ★ ★ ★ ★ ★
  The store is always clean and the food is always awesome. I love it.
• Steven Daters

  May, 01 2018
  ★ ★ ★ ★ ☆
  Staff are generally friendly and the place fairly clean, but WaWa's restrooms are really subpar compared to the rest of the facilities. They should take a note from Sheetz.
• Chong P

  Apr, 06 2018
  ★ ☆ ☆ ☆ ☆
  I’m also reporting this to WAWA headquarters.
  I went to WAWA on rt 73 ( #2920 NJ -73 Maple Shade NJ 08052) to get gas in my motorcycle today and I went through a terrible, horrible experience and am very disappointed with what I went through.
  There is a worker ( name is Ian) who was putting gasoline in another car when I pulled up.
  He knew that I was waiting for a long time, but he completely ignored me.
  When another car came in, he quickly went over and started pumping their gas. When I complained, he said that putting gasoline in the motorcycle is self service and full service for cars is priority to him, and that is WAWA’s policy. What the hell is this?
  Can someone tell me What the hell he is talking about?.. is that true???
  He said he worked there for 4 and 1/2years, and it was always this way.
  He never turned the pump on for me to even begin pumping myself. Self-service without turning the machine on?
  So I complained again and he yelled at me rudely , "Push the green button!" and actually started ranting to the driver of the other car about me! Another employee, Roy, came over and was very apologetic and tried to help. He pumped the gas for me. He told me “the next time you come here, I will serve you.”
  
  I went into the store to talk to a manager. I approached her as she was arranging a display and another cashier rudely shouted at me to “come here” as if I was bothering the manager. I’ve never experienced this kind of treatment before at any Wawa in my life. I felt I was being racially discriminated against by Ian because I am Asian. Manager eventually called him in to discuss the matter but all he did was cop an attitude and make excuses, claiming it was always the policy. The employees here are rude and disrespectful. Manager tried her best to fix the problem, and Roy was very nice, but I have serious problems with Him and the other cashier. It’s not Manager’s fault they acted this way but it is her responsibility to make sure her staff is properly trained.
  
  This location needs to completely retrain their staff about Motorcycle customers are also not self-service, they are still full service and must be attended to in the same manner and also retrain their staffs racial discrimination policies.

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