Enterprise Rent-A-Car

Reviews about Enterprise Rent-A-Car

• James Geter

  Nov, 15 2018
  ★ ★ ★ ★ ★
  Enterprise has been a leader in my successful travel plans and needs. Great across the board. Service, rates, personnel.
• Tamaghna Ghosal

  Aug, 31 2018
  ★ ★ ★ ★ ★
  This Enterprise location is really good, dependable. Every-time I have a nice car-rental experience with them. Their behavior is good and very helpful. They usually follow up with a customer regarding booking confirmation, timing, pick ups etc. Always rates are reasonable among other locations.
• Philly Worker

  May, 09 2018
  ★ ★ ☆ ☆ ☆
  Staff are incompetent and not well trained. Some employees are not knowledgeable and some employees know more than the manager. It's not good. I specifically said I don't want a car with auto stop (feature where the car engines turns off at every stop sign and red light and has a rough restart - completely absurd feature - mostly found on cheap American cars like the crappy Chevy Malibu - awful car). So after saying I do not want that, or I need a car that it can be turned off, I get a car where it's currently turned on and call to find out that on the Chevy Malibu it actually can't be turned off. Argh. Ridiculous. The manager mistakenly told me in the past that it can be turned off on all vehicles. What an idiot. Then today the woman who worked with me didn't know it was turned on. Come on people! You deal with cars, learn something about them! I was able to go back and turn in the crappy Malibu for a better car. A car I should have been given initially and would have if I hadn't been assisted by a woman unfamiliar with the Malibu. Very frustrating situation, had to rush back to the dealership minutes before they closed in order to change cars for my car trip. I don't think I would rent from this location. They need better training.

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